Shipping Policy

Last updated: October 28, 2026

Order preparation

As each ring is handmade, please allow 2–3 days after payment for us to prepare your order. Thank you for your patience while we get your ring ready to ship.

Shipping options

• Standard Shipping: $5.99 for orders under $49.00. Estimated delivery is 6–12 days after shipment.
• Free Standard Shipping: available on orders of $49.00 or more. Estimated delivery is 6–12 days after shipment.
• Express Shipping: $8.99. Estimated delivery is 5–8 days after shipment.

Rates above are in USD. Available shipping options and the final charge for your delivery address are displayed at checkout before payment.

Delivery estimates begin when your order is shipped and do not include the 2–3 days needed for order preparation. Delivery times are estimates rather than guaranteed arrival dates; carrier or customs delays may affect the delivery date.

Tracking your order

We will email your tracking details after shipment. Please allow up to 48 hours for tracking information to appear in the carrier's system.

Need help?

If you have a question about your delivery or tracking, email service@conceptelao.com with your order number. For returns and replacements, please see our Return Policy.